Shipping policy

Shipping Policy

Your Tom Smarte hat can be shipped to any qualifying worldwide destination.

For in stock items, you can expect to receive your order within 2 to 4 working days in the UK, 7 to 10 working days in Europe and North America and within 21 working days for the rest of the world. We cannot deliver to PO Boxes, as a signature is always required on delivery.

For deliveries to addresses outside the UK, import customs delays can occur but are reflected as much as possible in the transit times but are not guaranteed.

Shipping rates (flat rate per order) are:

U.K. - £5.95

U.S.A., Canada, Mexico - £15.00

Europe, Australia, New Zealand, Japan and South Korea - £20.00

Rest of the World - £25.00

  

Our Returns Policy

Our 30-day returns guarantee

Our 30-day returns guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 30 days of the date you received the item. You can arrange a return by clicking here

We can either exchange the item for another size or style up to the value of your original purchase or issue a full refund for the price you paid for the item--see our Refunds Policy